Advance UK has stopped being a registered political party. It has been removed from the register of political parties. So as a party, it is winding down its activities.

But Advance UK is also a company. Its full name is Advance UK Party Limited. That company has not closed. It still exists, and it will keep existing for a while yet, because a company cannot simply vanish. It has to settle its bills and finish its affairs first. This takes time.

So there are two things here, and it helps to keep them separate:

• The political party is winding down.
• The company still exists, and will do until its affairs are fully wound up.

Your recent renewal. If you have just been charged your annual renewal and you would prefer not to continue, you can ask us for a refund within 28 days of that payment, and we will refund it in full. Because paying the fee is what makes you a member, taking this refund will also end your membership of the company. Just let us know within that time and we will arrange it. You can email [email protected] from the email account you joined the party with (or quoting your membership number) to request a refund. 

Older subscriptions and donations. Refunds apply to a recent payment, within the 28-day window above. They do not apply to subscriptions or donations made further in the past. If you joined in the summer of 2025, for example, or donated some time ago, that money is not automatically refundable.

The reason is straightforward. Money raised from membership fees and donations was used, at the time, to fund the party's work — for example contesting the elections in May 2026 and by-elections such as Gorton and Denton. That money has already been spent on the activities it was given for. We cannot reclaim those costs, so we are not able to refund money the company no longer holds.

We are sorry you wish to cancel your membership of Advance UK Party Limited, a company limited by guarantee where its members are ultimately its owners.

To process a cancellation online from your member resources area please visit https://www.advanceuk.org.uk/member_resources

• You will be asked to log in to access the Member Resources page
• You may need to reset your password or create an online account to access this page 
• If you are requesting a password reset or creating a new account please use the email address you provided when you joined the party
• If you have a Google Account or Microsoft Account try pressing those login buttons to access your account first without the need for a separate password

What happens next?

The portal will allow you to cancel the auto-renew of your membership. This will stop any additional payments. Your membership record will also be updated to mark it as cancelled, effective immediately. This will mean that as soon as you process the cancellation in your member resources area you will no longer be a member of Advance UK Party Limited.

If you just want to cancel the auto-renew feature whilst remaining a member so you can exercise your rights please email [email protected] instead of cancelling auto-renew online - this is so we can check and confirm your membership record remains, and thus ensure your rights, whilst the auto-renew feature is turned off. 

• Cancellation of membership does not automatically remove you from our mailing list(s). To do this, you will need to click the 'unsubscribe' link at the bottom of any marketing email we send you, either an email we have sent you in the past or any you get in the future.
• If you withdraw permission for us to email you (by unsubscribing) please note that we may not be able to email you a confirmation of cancellation.

How do I withdraw my cancellation?

It is not currently possible to reverse cancellations given our merger with the Great British PAC.

Members can remove any member of the Board of Directors, including the leader of the party, by a simple majority vote at a properly organised General Meeting.

Please see our policies section. 

Your membership number is associated with the email with which you registered; please check your spam folder in case the email has been missed. 

The problem: "On the login screen I am asked to provide a username and password, but I don't recall setting a password (or I have forgotten it). I click the 'Forgot Password' link and enter my email address, but nothing arrives."

Possible solutions:

1. If you have a Google Account (address ending @gmail.com or @googlemail.com) try pressing the 'Continue with Google' button on the sign-in page instead. You should try this even if you don't remember pressing this button when you signed-up. 
2. If you have a Hotmail or other Microsoft Account try pressing the 'Continue with Microsoft Account' button on the sign-in page instead. You should try this even if you don't remember pressing this button when you signed-up. 
3. Check your spam/junk folder for the password reset email. The sender will be [email protected] - please add this address to your contacts to help ensure you always get our emails. 
4. If you have tried the above and still cannot reset your password or sign in to your account, please email [email protected] from the email address you used to sign up with, and let us know you have already tried the steps in this FAQ along with any error messages that appear on your screen. This will help us troubleshoot any underlying issues. 

Thank you for your support! 

Before reporting a technical issue, please check the FAQs to see if we have already posted guidance or an update about the problem you are reporting. Having checked the FAQs, if no answer is forthcoming, we welcome your report of a technical issue. 

Please note: This process is for reporting technical issues only. If you have an account issue or a policy issue please email [email protected] instead.

To help our technicians resolve your issue quickly, please include this information when contacting us:

Essential Details

1. Date and time when the problem occurred (include your time zone if outside our area)
2. Device type - Desktop (Windows/Mac), mobile (iPhone/Android model), or tablet
3. Browser - Chrome, Safari, Firefox, Edge, etc. (and version if known)
4. Ad blockers or antivirus - These can sometimes block website function

Also Helpful

• What happened: Brief description of the problem and what you were trying to do. What page were you looking at? What button did you press?
• Error messages: Please provide the exact wording if any messages appeared
• Screenshots: If the issue is visual a screenshot of the problem will help

Quick Fixes to Try First

• Refresh the page, including a 'hard refresh' to make sure the page really does refresh (Windows users: hold down Ctrl and then press F5 on your keyboard)
• Clear your browser cache/cookies and try again
• Try a different browser or device
• Temporarily disable browser extensions (see below for guidance on how to do this)

To temporarily disable all extensions in Chrome, go to chrome://extensions/ in your address bar, or click the three-dot menu icon, then Extensions > Manage Extensions. On the extensions page, you can toggle off the blue switch for each extension individually to disable it.

In Microsoft Edge, select Extensions located to the right of your browser address bar, then select Manage extensions. Select the toggle next to the extension you want to turn off.

To temporarily disable all extensions in Safari on a Mac, go to Safari > Settings (or Preferences) from the menu bar, click the Extensions tab, then uncheck the box next to each extension you want to disable. On an iPhone or iPad, open the Settings app, scroll down and tap on Safari, then tap Extensions, and toggle the switch for each extension to turn them off.

Send us an email

Having read the above guidance, to report a technical issue to us please email [email protected]

It may take us some time to respond to your message, especially as this is a brand new movement with a lot of infrastructure and processes to build as we rapidly grow. We are extremely grateful for your support and patience whilst we grapple with these issues. We are thankful to you for taking the time to let us know about technical issues - fixing them makes our movement stronger and more resilient for which you have our sincere gratitude.

We also wish to take this opportunity to thank our volunteer technicians. If you would like to join them please email a copy of your CV and more information about your technical skills and experience to [email protected] 

Answer: We are not currently accepting donations by cryptocurrency, but we will update our website in due course if we do. Until then, please do not donate to any wallets presenting themselves as being associated with Advance UK, and do not buy any tokens that appear to be promoting the Advance UK brand. Any official cryptocurrency details we set up in the future will be posted here for validation.

Please note: It is not currently possible to join Advance UK following the announcement made after the ballot of members to merge with the Great British PAC. Further details regarding the transfer of membership to the Great British PAC and how you can exercise your rights over your own data in the context of this merger will be posted soon - keep an eye on our news channel for the latest.